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Screen Pass
Technical Support
Birch Grove offers unlimited free technical support for licensed owners of Screen Pass. Potential customers evaluating the trial version are also invited to make use of our support services.



Version 5.1


Learn about international language support for Screen Pass v5.1 and download international support files.


The Screen Pass v5.1 installation package (both shipping and demo) includes a help file. The latest update is republished here.





Version 4.0


If you are experiencing any problems with Screen Pass v4.0, download and excute the patch program Sppatch2.exe to make sure you have the most recent fixes.
 
The patch can be applied to the demo as well as the live version.  The demo currently available from this website does not require the patch.
 
The command line argument "/sm" allows the patch program to be run in silent mode, which is convenient for running in a login script.

Learn about international language support for Screen Pass v4.0 and download international support files.


The answers to many basic questions can be found by browsing the Frequently Asked Questions (FAQ) list.


A help file is included with the Screen Pass v4.0 setup files.  It is republished here.





Submit a question via email to Birch Grove Technical support.


Birch Grove Technical Support may be reached by phone at 214-361-8060.   Normal hours are Monday-Friday 8:30am to 5:30pm central time.


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