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| Frequently
Asked Questions |
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| Q: Do
I need Group Policy to manage Screen Pass? |
No.
Screen Pass can be managed with Group Policy and includes a
rich template for doing so, but Group Policy
is not required. Administrators can lock down Screen Pass settings
by pushing registry settings such as screensaver timeout, auto
logout timeout, or allowed screensavers to KEY_LOCAL_MACHINE.
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| Q:
Aren't some Screen Pass features available with the standard
XP operating system? |
Yes,
but Screen Pass gives administrators a much greater degree
of control over password enforcement, screensaver
timeout, and screensaver selection along with features such
as auto logout, auto shutdown, and true administrator override
that
are not available with the standard operating system.
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| Q:
How is auto logout different from auto shutdown? |
Auto logout is used to log a user off
an idle workstation after the screensaver has been running for
a predetermined period. It can be set to turn off the workstation
or leave the computer at a logon prompt. The auto shutdown is used
to turn off a workstation that has been sitting idle at the logon
prompt for a predetermined period?
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| Q:
Can I turn off the auto logout function? |
Yes,
the auto logout time, the time after the screensaver starts
and the workstation is logged off,
is configurable and the function can be turned off completely.
Administrators can "lock down" the auto logout time.
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| Q:
What happens to unsaved data during auto logout? |
Unsaved application data is lost during
autologout. Optionally, Screen Pass can be configured to perform
autologout only if there is no unsaved data.
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| Q:
Can Screen Pass settings only be configured by an administrator
or can a user choose some of the settings? |
Screen Pass settings can be locked
down by an administrator, but otherwise users can modify any setting
using a custom tab on the Display Properties window. The one exception
to this is password protection of the screen saver which is enforced
by default.
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| Q:
Is Screen Pass available in languages other than English? |
Currently Screen Pass v5.0 is available
with a user interface in French and Dutch. German and Swedish versions
are expected to be available shortly. Contact technical support
to inquire about support for other languages.
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| Q:
Does Screen Pass work for Windows 98 workstations? |
Screen Pass v5.0 is designed specifically
for Windows 2000 and XP workstations. Earlier versions of Windows
require Screen Pass v4.0 which can be licensed for mixed environments
at no extra charge.
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| Q:
How is the Screen Pass admin override different from the standard
admin override in Windows XP. |
The standard Windows admin override
or unlock is actually a logout and a login under the administrator
ID. With Screen Pass the admin override simply unlocks the workstation
without terminating the current logon session.
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| Q:
Does the Screen Pass admin override comply with HIPAA regulations? |
For HIPAA compliance you
will most likely want to disable the admin override completely
and instead show the optional logout button on the unlock password
dialog.
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| Q:
We have helpdesk people that need to unlock other users' workstations.
Will Screen Pass
allow them to do this without granting them administrator rights? |
Yes. Screen
Pass has a number of methods for allowing users or groups of
users to have unlock rights over other users without granting
actual administrator
rights.
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| Q: What are "paired groups"
used for in conjunction with admin override? |
Paired groups is one method
of declaring administrators for unlocking purposes without granting
actual administrator rights. For example, under the paired group
method users in the Accounting_SPAdmin group can unlock workstations
of users in the Accounting_SPUser group. Paired groups works for
Microsoft or Novell networks.
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| Q:
What the purpose of the Screen Pass extended right utility? |
The Screen Pass extended
right utility allows administrators to create a special Active
Directory
right that allows administrators to unlock other users' workstations.
This is a method, separate from paired groups and available under
ADS only, for declaring administrators for unlocking purposes.
Once the extended
right is added
to the tree, administrators can grant
the inheritable
Screen
Pass
unlock
right
using Active
Directory
for Users and Computers.
The extended right can also
be
easily
removed
using the extended right utility. Extended rights are a modification
to the schema.
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| Q:
Can local administrators
unlock the workstation or just domain based administrators? |
For domain login sessions, network
administrators can unlock the workstation. For local login sessions,
local administrators can unlock the workstation. There is an option,
however, to allow local administrators to unlock domain login sessions.
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| Q:
Does Screen Pass recognize Netware administrators for admin
override? |
Yes.
For Netware login sessions Screen Pass allows network administrators
to perform admin override. Specifically,
it allow unlock if the proposed administrator ID has "supervisor
object rights" over the currently logged in user.
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| Q:
Does Screen Pass install on the workstation or the server? |
Screen Pass v5.0 is installed on the
workstation and no server component is required.
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| Q:
Are workstation admin rights needed to install Screen Pass? |
Screen Pass is distributed as a Windows
Installer package, i.e., an .MSI file. If executed directly, the
installer requires admin rights because it copies files to the
system32 directory and modifies certain protected registry settings
under KEY_LOCAL_MACNINE. If distributed under Group Policy, admin
rights are not required.
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| Q:
We have many lab based computers and need to enforce Screen
Pass
policies no matter who logs on. Can
we do this with Screen Pass? |
Yes. Once installed on a workstation
Screen Pass functions for all users of the workstation.
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| Q:
Our lab computers are logged on all the time with a shared
user
ID. We like users to unlock them with
their network ID's. Can we do this with Screen Pass and keep a
log of who is using the computer? |
Yes. Screen Pass can collect a detailed
log of all logon, logoff, lock, unlock, admin override, and failed
password attempts. This information can be recorded to the Windows
event log or written directly to an ODBC dataset.
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